Hazey Harlow will accept returns of unworn, unwashed merchandise within 14 days of receiving your item(s). Hazey Harlow does not offer refunds of any kind, ONLY STORE CREDIT. We will not accept shoe returns that aren't in proper packaging (no taped up shoe boxes with labels on the outside). Shoes & Clothing may not be returned after being worn. If an item is returned to us in a non-resellable condition, it will be returned to you at your cost. All Hazey Harlow tags must be attached. Returns must be processed through-
*Please be aware: sale items/final few/flash sale + accessories + hats are final sale. No exceptions.
HOW LONG DO I HAVE TO RETURN TO HAZEY HARLOW FOR STORE CREDIT?
Hazey Harlow will accept returns of unworn, unwashed merchandise within 14 days of receiving your order. Items must be free of makeup, perfume, deodorant, animal hair, and any other marks. All items must be sent back with tags on. If an item is sent back AFTER 14 days (post-marked after the 10th day of delivery) of being delivered, it will not be accepted. If an item is returned with any of the above criteria, it will be returned to you at your cost.
DOES HAZEY HARLOW OFFER REFUNDS?
Hazey Harlow does not offer cash or credit/debit refunds. ONLY store credit which never expires and can be used toward anything on our website. Once a return is processed & accepted you will get an online gift card emailed to you for the amount returned.
DOES HAZEY HARLOW OFFER EXCHANGES?
Due to the fast-selling nature of our products, we do not offer exchanges. However, we do issue store credit that you can use storewide. This credit never expires.
WHERE DO I SEND BACK AN ITEM FOR STORE CREDIT?
- Please initiate by emailing firstname.lastname@example.org
- Please MAKE SURE all items have tags attached and are unworn. We will not accept any returns that do not meet these criteria
- The customer pays to ship their package back to Hazey Harlow for store credit. Hazey Harlow does not cover extra shipping costs.
KEEP YOUR TRACKING NUMBER:
We strongly recommend keeping your tracking number for packages returned to us. We are not responsible for lost packages.
*Please be aware: clearance/last chance + accessories + hats are final sale. No exceptions.
Please email email@example.com to start return process.